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COVID-19 Response City of Salisbury

Salisbury-Rowan Utilities
/ Categories: News, Salisbury-Rowan Utilities News

Watch Your Water Usage With EyeOnWater

EyeOnWater is a web-based tool that gives customers their water usage data gathered by SRU’s “smart meters.” It is also available as a phone app.

     Interested in the ability to track your water usage on your smartphone? Receive an alert in the case of a potentially expensive water leak in your home? Or view trends of when you use water the most?
     Salisbury-Rowan Utilities (SRU) recently debuted its new, web-based customer service tool called EyeOnWater. Available as an app in the Apple App Store and Google Play Store, EyeOnWater gives customers their water usage data gathered by SRU’s “smart meters” in near real time so they can manage their accounts down to the week, day, or even hour. 
     Perhaps the most useful feature of EyeOnWater is its Leak Alert tool. Customers can set up their account to warn them if their usage runs high, allowing them to quickly catch potentially expensive leaks.
     EyeOnWater is easy to view, understand, and use. Clean icons and bar graphs clearly break down a customer’s water usage. Registered SRU customers can see their consumption and immediately adjust their usage to lower their bills. 
     EyeOnWater is a FREE service; every SRU customer can take advantage of this powerful tool at no cost.  However, because the secure system displays their usage, SRU customers will need to sign up for this valuable tool at eyeonwater.com. After customers register, they are instantly given access to their account information. 
     Download the app or register on the eyeonwater.com website today.

     For more information, call (704) 638-5300 or visit salisburync.gov/EyeOnWater.


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Whom To Call

Public Safety Emergencies: 911

Non-Emergencies: (704) 638-5333 or (704) 216-8500

Bill Pay Questions: (704) 638-5300

Code Enforcement: (704) 216-7574

Salisbury Rowan Utilities (water concerns): (704) 638-5390 After hours:(704) 638-5399

Salisbury Transit: (704) 638-5252

Downtown Salisbury: (704) 637-7814

Traffic Signal Outages: 911

Solid Waste Collection: (704) 638-5256

Other Public Works needs (voicemail): (704) 638-5260

Information

The City encourages the community to stay informed, practice good hygiene, be aware, and be prepared.

As a community we are in this together; stay calm and help each other by staying home if you are sick, check in on your neighbors, and continue to slow the spread of COVID-19 by using best practices.


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CDBG & COVID-19

Staff Liaison

Hannah Jacobson
(704) 638-5230
Hannah.Jacobson@salisburync.gov

Current COVID-19 Restrictions

Executive Order 185:

  • Lifts the Modified Stay at Home Order established under Executive Order 181
  • Still requires face coverings in all public indoor settings
  • Allows many businesses to operate at 50% capacity
  • Extends onsite service of alcohol until 11 p.m.
  • Lifts the 100-person cap on some businesses that were operating at 30% capacity
  • Allows some indoor businesses – including bars and taverns, indoor amusement parks, movie theaters and indoor sports arenas – to open at 30% capacity (with a cap of 250 people)
  • Allows larger indoor arenas with a capacity of more than 5,000 people to open at 15% capacity with no cap (as long as additional safety protocols in place)
  • Increases the indoor mass gathering limit to 25 people (the outdoor mass gathering limit remains at 50 people)

Each of these routes arrives and departs from the central Transfer Site on Depot St. Any bus you board can take you to the Transfer Site. Any member of the public may ride on the bus. The buses do not operate on holidays.

Please note that the last time listed for a stop indicates the last bus will be traveling to that location and no further transfers are available.

If you leave home, practice your Ws: Wear, Wait, Wash

Covid-19: What are the 3 w's for COVID-19? 1 Wear a cloth mask over your nose and mouth. 2 Wait 6 feet apart. Avoid close contact. 3 Wash your hands or use hand sanitizer.

Stay safe. When outside, stay at least 6 ft. apart.

Covid-19: social distancing in public parks and trails

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