Q&A from Flexential
Q1: Does Flexential plan to expand the facility or add to the site in the future?
A: The project is designed to draw 55 megawatts from the utility, which is standard for Flexential and is the size and scope we will seek to permit and develop. The site plan we have shared shows our maximum buildout, including any future expansion. The remainder of the site is not suitable for further development due to the natural features of the land"
Q2: Does Flexential own or plan to develop any other sites in Salisbury?
A: Flexential is not seeking any other sites in Salisbury.
Q3: How much heat will the facility produce, and will it raise temperatures in the surrounding area?
A: The facility is designed so that heat is managed within the building and released in a controlled way that does not affect surrounding areas. Systems are engineered and tested to ensure they operate within normal environmental conditions and comply with all applicable standards. Based on how facilities like this operate, it will not change temperatures in the surrounding area.
Q4: What happens to the building if data centers become obsolete?
A: The IT hardware inside the facility may change, but there has always been a need for data centers. They are a long-term investment designed for a lifespan of at least 25 years. In the very unlikely event data centers are no longer needed, the structures can easily be converted into an industrial building.
Q5: How much water does the facility use, and how does the cooling system work?
A: We do not use water to cool the building. Instead, we use a system that works like a large-scale version of your home air conditioner. It pulls heat away from the equipment inside and pushes warm air outside. The water inside the system stays sealed in pipes and gets recycled. None of it is used up, and none of it gets released into the ground or nearby streams.
The reason we can avoid water cooling is because of our size. The very large data center campuses you read about in the news — the ones drawing hundreds of megawatts — often need water-based cooling because they produce so much heat. Our facility draws 55 megawatts, which is small enough to cool with air instead.
The only water we use is for bathrooms and watering the landscaping, < 1,000 gallons a day. That is much less than a typical office building.
Q6: Does the facility produce any emissions or affect air quality?
A: There is no manufacturing, no chemical processing, and no smokestacks. The only equipment that produces exhaust is the backup generators, which run on diesel and are there in the event Duke Energy's power goes out. They are tested fewer than 50 hours per year, and they meet all EPA and Clean Air Act requirements.
Q7: Are there any public health risks associated with this facility?
A: Data centers do not pose public health risks. They do not involve manufacturing, chemical processing, or combustion. All equipment is shielded and regulated to meet or exceed federal safety standards, and there is no risk from electromagnetic activity. The building is also designed to minimize any noise impact on surrounding areas.
Q8: How will this project affect traffic and road conditions?
A: Data centers create very little traffic and don't have many daily visitors. The long-term wear on local roads from this facility is less than what most commercial developments produce.
Q9: Will the facility use any renewable energy?
A: We actively review all energy technologies that make sense for our business. Roughly half of Duke Energy Carolinas' power supply comes from carbon-free sources, including nuclear and renewables, so a significant portion of the electricity powering this facility would already be generated without carbon emissions. Broadly, we are committed to partnering with utility providers that supply renewable and carbon-free energy, and we are continually improving our operational efficiency and investing in sustainability across our facilities.
Q10: What is Flexential's plan to reduce its carbon emissions?
A: We actively monitor and report our emissions in our annual ESG report. Our sustainability strategy focuses on partnering with power providers that are making the transition to cleaner energy sources because our emissions are tied primarily to the grid.
Q11: Who are the tenants?
A: Customer names cannot be disclosed as a matter of privacy, but generally, our customer base includes banks, schools, state and local governments, law firms, and healthcare providers, among others.
Q12: Will this project affect the power supply or raise electricity rates for residents?
A: Duke Energy has confirmed it has enough power to serve this project. Duke Energy does not give data centers a discount on electricity, and their contracts require us to cover the full cost of delivering power to our site. We know electricity bills in North Carolina are going up, but that is happening because Duke is upgrading aging equipment system wide, recovering from storm damage, and strengthening the grid across the Carolinas. Those costs have nothing to do with this project. In fact, when a large, steady customer like us plugs into the grid and starts paying into the system, it can help bring average rates down over time.
Q13: Will the facility use diesel generators?
A: Yes, diesel generators will be used in the event of utility power loss, but they are not a primary power source. They are tested fewer than 50 hours per year.
Q14: Will there be a community benefit agreement?
A: Community benefit agreements are typically used for much larger, mega data center campuses. For a project of this size, we believe the most meaningful community benefits come through an economic uplift in job creation and tax benefits from invested capital from both the developer and customers within the data center. We are committed to being a transparent and engaged partner throughout this process.
Q15: Do any Salisbury organizations use any Flexential data centers?
A: We cannot disclose the names of specific organizations because of privacy obligations, but we have 336 unique customers in our Charlotte data centers, including some in education, healthcare, financial services, and telecommunications.
Q16: How many jobs will this project create?
A: Although we have not yet begun discussing staffing needs, a data center of this size typically employs a few dozen full-time members of the operations staff. During construction, roughly 200 workers from 35-plus subcontractors will build and outfit the site. Afterward, equipment refreshes and recurring maintenance lead to recurring work for contractors and vendors.
Q17: How much fuel will be stored on site?
A: Each generator will store approximately 5,000 gallons of diesel fuel on site to support the backup generators, which will provide approximately 24 hours of power in the event of a utility outage. All fuel storage complies with applicable federal and state environmental and fire safety regulations. Generators are backup systems only and are scheduled for 50 hours of maintenance testing a year.
Q18: Are there lithium batteries on site, and are they safe?
A: Battery systems are standard in data center power infrastructure, and they're designed and maintained in accordance with applicable fire and safety codes.
Q19: Will there be an independent environmental review?
A: The permitting process is controlled by state and local regulatory agencies. They generally include a public comment period. We are willing to participate in environmental impact assessment if it is part of the approval process.
Q20: How much electricity will this facility use?
A: The facility is designed for a total utility draw of 55 megawatts. That power does not arrive all at once. It ramps up gradually as customers move into the facility. We have done this for 25 years and have shared operating data with Duke Energy so it can plan accordingly. For context, the data center projects making national headlines are requesting 300 megawatts to over a gigawatt of power. Our ask is less than 5% of that.
Download Flexential Q&A (PDF)