This month’s employee spotlight is Jeff Caster, a 28-year veteran with Salisbury-Rowan Utilities (SRU). In his role as an Automated Metering Infrastructure (AMI) supervisor, Jeff ensures that all meter readings are accurate and ready for billing and supports the customer service team by addressing any customer concerns about meter readings. Day to day, he assigns duties to a team of four-meter technicians, one AMI technician, and one data technician while also helping the AMI department complete daily service orders.
“My favorite part of the job is working every day with a great group of employees who strive to serve customers’ needs.”