Accessibility

Protect Your Water Bill This Winter

As temperatures drop, frozen pipes and leaks can lead to unexpected spikes in your water bill. Cold weather increases the risk of broken water lines, which can cause significant water loss and costly repairs.

To help monitor your water usage and detect leaks early, Salisbury-Rowan Utilities (SRU) offers EyeOnWater, a FREE service available to all customers. This tool allows you to track your water consumption and set up leak alerts via a smartphone app or online. Visit eyeonwater.com or download the app today!

If you suspect a major water leak due to freezing pipes, please contact SRU’s Maintenance Department at (704) 638-5390 or the Salisbury Customer Service Center (CSC) at (704) 638-5300 to report the issue.

Additionally, customers should continue paying their monthly water bills and submit a repair statement to CSC identifying the cause of increased usage. Once water consumption returns to normal, the account may qualify for an adjustment review.

For more information, contact customerservice@salisburync.gov.

5 March 2025
Author: Customer Service and Salisbury-Rowan Utilities
Number of views: 47773
Comments: 0

Tags:

Name:

Email:

Subject:

Message:

Media Kit

Media outlets and journalists can get helpful resources in one place.

Go to Media Kit

813 RSS News Expand/Collapse

Para leer los boletines traducidos al español, visite: www.salisburync.gov/NoticiasEspañol

Monthly Newsletter

	Title	Description
	01/2026	Human Relations Commission to Host 2026 MLK Celebration \| Wine About Winter Returns for 13th Year \| Salisbury City Council to Hold Annual Planning Retreat
	12/2025	City to Honor Alexander with Holiday Tree \| Microtransit Pilot to Expand mobility and Connectivity \| Keep Fog Out of Your Drains This Holiday Season
	11/2025	Major Projects Shaping Salisbury's Future \| Legacy Mural Feedback Needed \| Employee Spotlight: Vareno Scarborough
	10/2025	Rowan County Creek Week Returns \| Loose Leaf Collection Coming Soon \| Salisbury Police Safety Tips
	09/2025	Craft Beer Bubbles Over at BTG \| BlockWork: We’re Looking for Volunteers \| A New Addition to the Salisbury Sculpture Show
	08/2025	Beautify Your Block: City offers Grant Support \| Explore the Outdoors: Salisbury Parks \| Applications Now Open for the City of Salisbury Youth Council
	07/2025	A Night Out For Our Community \| Back-to-School Bash: Community Day \| Prepare For Hurricane Season
	06/2025	Lighting the Way and Giving Back \| Legacy Mural \| City Budget Review
	10/2022	Tips for Trick-or-Treaters \| United Way Rowan \| Crime Prevention Month \| 4th Cultivating Community Conversations \| Leaf Collection
	10/2022	Tips for Trick-or-Treaters \| United Way Rowan \| Crime Prevention Month \| 4th Cultivating Community Conversations \| Leaf Collection
	07/2022	Sculpture Show \| Citizen's Academy \| Hurricane Season Tips \| West End Survey \| Council Approves Budget
	07/2022	Sculpture Show \| Citizen's Academy \| Hurricane Season Tips \| West End Survey \| Council Approves Budget
	07/2022	Sculpture Show \| Citizen's Academy \| Hurricane Season Tips \| West End Survey \| Council Approves Budget
	07/2022	Sculpture Show \| Citizen's Academy \| Hurricane Season Tips \| West End Survey \| Council Approves Budget
	07/2022	Sculpture Show \| Citizen's Academy \| Hurricane Season Tips \| West End Survey \| Council Approves Budget
	07/2022	Sculpture Show \| Citizen's Academy \| Hurricane Season Tips \| West End Survey \| Council Approves Budget
	07/2022	Sculpture Show \| Citizen's Academy \| Hurricane Season Tips \| West End Survey \| Council Approves Budget
	07/2022	Sculpture Show \| Citizen's Academy \| Hurricane Season Tips \| West End Survey \| Council Approves Budget
	07/2022	Sculpture Show \| Citizen's Academy \| Hurricane Season Tips \| West End Survey \| Council Approves Budget
	07/2022	Sculpture Show \| Citizen's Academy \| Hurricane Season Tips \| West End Survey \| Council Approves Budget
	07/2022	Sculpture Show \| Citizen's Academy \| Hurricane Season Tips \| West End Survey \| Council Approves Budget
	07/2022	Sculpture Show \| Citizen's Academy \| Hurricane Season Tips \| West End Survey \| Council Approves Budget
	07/2022	Sculpture Show \| Citizen's Academy \| Hurricane Season Tips \| West End Survey \| Council Approves Budget
	07/2022	Sculpture Show \| Citizen's Academy \| Hurricane Season Tips \| West End Survey \| Council Approves Budget
	06/2020	Virtual Festival Is Big Hit \| Hurricane Season \| Spring Spruce Up \| City Prepares Next Year's Budget \| Flush Smart \| 2020 Census
	06/2020	Virtual Festival Is Big Hit \| Hurricane Season \| Spring Spruce Up \| City Prepares Next Year's Budget \| Flush Smart \| 2020 Census
	06/2020	Virtual Festival Is Big Hit \| Hurricane Season \| Spring Spruce Up \| City Prepares Next Year's Budget \| Flush Smart \| 2020 Census
	06/2020	Virtual Festival Is Big Hit \| Hurricane Season \| Spring Spruce Up \| City Prepares Next Year's Budget \| Flush Smart \| 2020 Census
	06/2020	Virtual Festival Is Big Hit \| Hurricane Season \| Spring Spruce Up \| City Prepares Next Year's Budget \| Flush Smart \| 2020 Census
	06/2020	Virtual Festival Is Big Hit \| Hurricane Season \| Spring Spruce Up \| City Prepares Next Year's Budget \| Flush Smart \| 2020 Census
	06/2020	Virtual Festival Is Big Hit \| Hurricane Season \| Spring Spruce Up \| City Prepares Next Year's Budget \| Flush Smart \| 2020 Census
	03/2019	Celebrate Spring At Hurley Park \| Runner-Friendly Community \| Cheerwine Festival Volunteers \| Employee Spotlight \| SPD Ride-A-Long Program \| Contact Directory
	03/2019	Celebrate Spring At Hurley Park \| Runner-Friendly Community \| Cheerwine Festival Volunteers \| Employee Spotlight \| SPD Ride-A-Long Program \| Contact Directory
	03/2019	Celebrate Spring At Hurley Park \| Runner-Friendly Community \| Cheerwine Festival Volunteers \| Employee Spotlight \| SPD Ride-A-Long Program \| Contact Directory
	03/2019	Celebrate Spring At Hurley Park \| Runner-Friendly Community \| Cheerwine Festival Volunteers \| Employee Spotlight \| SPD Ride-A-Long Program \| Contact Directory
	03/2019	Celebrate Spring At Hurley Park \| Runner-Friendly Community \| Cheerwine Festival Volunteers \| Employee Spotlight \| SPD Ride-A-Long Program \| Contact Directory
	03/2019	Celebrate Spring At Hurley Park \| Runner-Friendly Community \| Cheerwine Festival Volunteers \| Employee Spotlight \| SPD Ride-A-Long Program \| Contact Directory
	03/2019	Celebrate Spring At Hurley Park \| Runner-Friendly Community \| Cheerwine Festival Volunteers \| Employee Spotlight \| SPD Ride-A-Long Program \| Contact Directory
	03/2019	Celebrate Spring At Hurley Park \| Runner-Friendly Community \| Cheerwine Festival Volunteers \| Employee Spotlight \| SPD Ride-A-Long Program \| Contact Directory
	03/2019	Celebrate Spring At Hurley Park \| Runner-Friendly Community \| Cheerwine Festival Volunteers \| Employee Spotlight \| SPD Ride-A-Long Program \| Contact Directory
	03/2019	Celebrate Spring At Hurley Park \| Runner-Friendly Community \| Cheerwine Festival Volunteers \| Employee Spotlight \| SPD Ride-A-Long Program \| Contact Directory
	03/2019	Celebrate Spring At Hurley Park \| Runner-Friendly Community \| Cheerwine Festival Volunteers \| Employee Spotlight \| SPD Ride-A-Long Program \| Contact Directory
	03/2019	Celebrate Spring At Hurley Park \| Runner-Friendly Community \| Cheerwine Festival Volunteers \| Employee Spotlight \| SPD Ride-A-Long Program \| Contact Directory
	03/2019	Celebrate Spring At Hurley Park \| Runner-Friendly Community \| Cheerwine Festival Volunteers \| Employee Spotlight \| SPD Ride-A-Long Program \| Contact Directory
	03/2019	Celebrate Spring At Hurley Park \| Runner-Friendly Community \| Cheerwine Festival Volunteers \| Employee Spotlight \| SPD Ride-A-Long Program \| Contact Directory
	03/2019	Celebrate Spring At Hurley Park \| Runner-Friendly Community \| Cheerwine Festival Volunteers \| Employee Spotlight \| SPD Ride-A-Long Program \| Contact Directory
	03/2019	Celebrate Spring At Hurley Park \| Runner-Friendly Community \| Cheerwine Festival Volunteers \| Employee Spotlight \| SPD Ride-A-Long Program \| Contact Directory
	03/2019	Celebrate Spring At Hurley Park \| Runner-Friendly Community \| Cheerwine Festival Volunteers \| Employee Spotlight \| SPD Ride-A-Long Program \| Contact Directory
	03/2019	Celebrate Spring At Hurley Park \| Runner-Friendly Community \| Cheerwine Festival Volunteers \| Employee Spotlight \| SPD Ride-A-Long Program \| Contact Directory
	03/2019	Celebrate Spring At Hurley Park \| Runner-Friendly Community \| Cheerwine Festival Volunteers \| Employee Spotlight \| SPD Ride-A-Long Program \| Contact Directory
	03/2019	Celebrate Spring At Hurley Park \| Runner-Friendly Community \| Cheerwine Festival Volunteers \| Employee Spotlight \| SPD Ride-A-Long Program \| Contact Directory
	03/2019	Celebrate Spring At Hurley Park \| Runner-Friendly Community \| Cheerwine Festival Volunteers \| Employee Spotlight \| SPD Ride-A-Long Program \| Contact Directory
	03/2019	Celebrate Spring At Hurley Park \| Runner-Friendly Community \| Cheerwine Festival Volunteers \| Employee Spotlight \| SPD Ride-A-Long Program \| Contact Directory
	03/2019	Celebrate Spring At Hurley Park \| Runner-Friendly Community \| Cheerwine Festival Volunteers \| Employee Spotlight \| SPD Ride-A-Long Program \| Contact Directory
	03/2019	Celebrate Spring At Hurley Park \| Runner-Friendly Community \| Cheerwine Festival Volunteers \| Employee Spotlight \| SPD Ride-A-Long Program \| Contact Directory
	03/2019	Celebrate Spring At Hurley Park \| Runner-Friendly Community \| Cheerwine Festival Volunteers \| Employee Spotlight \| SPD Ride-A-Long Program \| Contact Directory
	03/2019	Celebrate Spring At Hurley Park \| Runner-Friendly Community \| Cheerwine Festival Volunteers \| Employee Spotlight \| SPD Ride-A-Long Program \| Contact Directory
	03/2019	Celebrate Spring At Hurley Park \| Runner-Friendly Community \| Cheerwine Festival Volunteers \| Employee Spotlight \| SPD Ride-A-Long Program \| Contact Directory
	03/2019	Celebrate Spring At Hurley Park \| Runner-Friendly Community \| Cheerwine Festival Volunteers \| Employee Spotlight \| SPD Ride-A-Long Program \| Contact Directory
	03/2019	Celebrate Spring At Hurley Park \| Runner-Friendly Community \| Cheerwine Festival Volunteers \| Employee Spotlight \| SPD Ride-A-Long Program \| Contact Directory
	03/2019	Celebrate Spring At Hurley Park \| Runner-Friendly Community \| Cheerwine Festival Volunteers \| Employee Spotlight \| SPD Ride-A-Long Program \| Contact Directory
	03/2019	Celebrate Spring At Hurley Park \| Runner-Friendly Community \| Cheerwine Festival Volunteers \| Employee Spotlight \| SPD Ride-A-Long Program \| Contact Directory
	02/2019	Cheerwine Festival Vendor Applications Open \| Get Involved, Apply Now \| Fair Housing Seeks Volunteers \| Council Retreat Open to Public \| Snow Safety \| Employee Spotlight \| Main St. Conference in Salisbury
	02/2019	Cheerwine Festival Vendor Applications Open \| Get Involved, Apply Now \| Fair Housing Seeks Volunteers \| Council Retreat Open to Public \| Snow Safety \| Employee Spotlight \| Main St. Conference in Salisbury
	02/2019	Cheerwine Festival Vendor Applications Open \| Get Involved, Apply Now \| Fair Housing Seeks Volunteers \| Council Retreat Open to Public \| Snow Safety \| Employee Spotlight \| Main St. Conference in Salisbury
	02/2019	Cheerwine Festival Vendor Applications Open \| Get Involved, Apply Now \| Fair Housing Seeks Volunteers \| Council Retreat Open to Public \| Snow Safety \| Employee Spotlight \| Main St. Conference in Salisbury
	02/2019	Cheerwine Festival Vendor Applications Open \| Get Involved, Apply Now \| Fair Housing Seeks Volunteers \| Council Retreat Open to Public \| Snow Safety \| Employee Spotlight \| Main St. Conference in Salisbury
	02/2019	Cheerwine Festival Vendor Applications Open \| Get Involved, Apply Now \| Fair Housing Seeks Volunteers \| Council Retreat Open to Public \| Snow Safety \| Employee Spotlight \| Main St. Conference in Salisbury
	02/2019	Cheerwine Festival Vendor Applications Open \| Get Involved, Apply Now \| Fair Housing Seeks Volunteers \| Council Retreat Open to Public \| Snow Safety \| Employee Spotlight \| Main St. Conference in Salisbury
	02/2019	Cheerwine Festival Vendor Applications Open \| Get Involved, Apply Now \| Fair Housing Seeks Volunteers \| Council Retreat Open to Public \| Snow Safety \| Employee Spotlight \| Main St. Conference in Salisbury
	02/2019	Cheerwine Festival Vendor Applications Open \| Get Involved, Apply Now \| Fair Housing Seeks Volunteers \| Council Retreat Open to Public \| Snow Safety \| Employee Spotlight \| Main St. Conference in Salisbury
	02/2019	Cheerwine Festival Vendor Applications Open \| Get Involved, Apply Now \| Fair Housing Seeks Volunteers \| Council Retreat Open to Public \| Snow Safety \| Employee Spotlight \| Main St. Conference in Salisbury
	02/2019	Cheerwine Festival Vendor Applications Open \| Get Involved, Apply Now \| Fair Housing Seeks Volunteers \| Council Retreat Open to Public \| Snow Safety \| Employee Spotlight \| Main St. Conference in Salisbury
	02/2019	Cheerwine Festival Vendor Applications Open \| Get Involved, Apply Now \| Fair Housing Seeks Volunteers \| Council Retreat Open to Public \| Snow Safety \| Employee Spotlight \| Main St. Conference in Salisbury
	02/2019	Cheerwine Festival Vendor Applications Open \| Get Involved, Apply Now \| Fair Housing Seeks Volunteers \| Council Retreat Open to Public \| Snow Safety \| Employee Spotlight \| Main St. Conference in Salisbury
	02/2019	Cheerwine Festival Vendor Applications Open \| Get Involved, Apply Now \| Fair Housing Seeks Volunteers \| Council Retreat Open to Public \| Snow Safety \| Employee Spotlight \| Main St. Conference in Salisbury
	02/2019	Cheerwine Festival Vendor Applications Open \| Get Involved, Apply Now \| Fair Housing Seeks Volunteers \| Council Retreat Open to Public \| Snow Safety \| Employee Spotlight \| Main St. Conference in Salisbury
	02/2019	Cheerwine Festival Vendor Applications Open \| Get Involved, Apply Now \| Fair Housing Seeks Volunteers \| Council Retreat Open to Public \| Snow Safety \| Employee Spotlight \| Main St. Conference in Salisbury
	02/2019	Cheerwine Festival Vendor Applications Open \| Get Involved, Apply Now \| Fair Housing Seeks Volunteers \| Council Retreat Open to Public \| Snow Safety \| Employee Spotlight \| Main St. Conference in Salisbury
	02/2019	Cheerwine Festival Vendor Applications Open \| Get Involved, Apply Now \| Fair Housing Seeks Volunteers \| Council Retreat Open to Public \| Snow Safety \| Employee Spotlight \| Main St. Conference in Salisbury
	02/2019	Cheerwine Festival Vendor Applications Open \| Get Involved, Apply Now \| Fair Housing Seeks Volunteers \| Council Retreat Open to Public \| Snow Safety \| Employee Spotlight \| Main St. Conference in Salisbury
	02/2019	Cheerwine Festival Vendor Applications Open \| Get Involved, Apply Now \| Fair Housing Seeks Volunteers \| Council Retreat Open to Public \| Snow Safety \| Employee Spotlight \| Main St. Conference in Salisbury
	02/2019	Cheerwine Festival Vendor Applications Open \| Get Involved, Apply Now \| Fair Housing Seeks Volunteers \| Council Retreat Open to Public \| Snow Safety \| Employee Spotlight \| Main St. Conference in Salisbury
	01/2019	EDK Nominations \| Holiday Storefront Awards \| Celebrating MLK Weekend \| Employee Spotlight \| Winter Spruce Up Week \| Transit Survey \| New Tools Keeps An Eye On Water

Newsroom

Protect Your Water Bill This Winter

Media Kit

Categories

Monthly Newsletter

Contact Us

Translate

Frequent Requests

Social Media

Protect Your Water Bill This Winter

Media Kit

Categories

Monthly Newsletter

Subscribe to our newsletter