Salisbury-Rowan Utilities (SRU) announces the full launch of a new, free web-based customer service tool called EyeOnWater. EyeOnWater gives customers their water usage data gathered by SRU’s “smart meters” in near real time so they can manage their accounts down to the week, day, or even hour.
Perhaps the most useful feature of EyeOnWater is its Leak Alert tool. Customers can set up their account to warn them if their usage runs high, allowing them to quickly catch potentially expensive leaks.
EyeOnWater is easy to view, understand, and use. Clean icons and bar graphs clearly break down a customer’s water usage. Registered SRU customers can see their consumption and immediately adjust their usage to lower their bills.
Every SRU customer can take advantage of this powerful tool at no cost. However, because the secure system displays their usage, SRU customers will need to sign up for this valuable tool at eyeonwater.com. After customers register, they are instantly given access to their account information.
For more information, visit salisburync.gov/EyeOnWater or you can call (704) 638-5300.