SPD Temporarily suspends Ride-A-Long program

Police / Thursday, February 15, 2018 0 81097

Attention: The Salisbury Police Department has temporarily suspended their departmental rider program. For the time being, we are focusing our efforts on our new recruits to ensure they are our primary focus for the field training officers. An announcement will be made when this suspension has been lifted.

Salisbury in Negotiations for Fibrant lease agreement

Fibrant / Thursday, February 8, 2018 0 90190

The Salisbury City Council has adopted a resolution authorizing submission of a Fibrant lease proposal to Salisbury voters for a vote in May. The City of Salisbury is in negotiations to enter into a lease agreement with Hotwire Communications, a privately-owned fiber optics telecommunications provider, to provide services over the City’s fiber network.

Girls Who Code Spring Session Coming Up

Catawba, Livingstone Colleges partner with Fibrant, Parks and Recreation to provide guest instruction during spring Girls Who Code Club

Two Salisbury higher educational institutions, Catawba College and Livingstone College, will assist with guest instruction of the Salisbury Girls Who Code Club (GWC) spring session. The partnership is the first of its kind where the local educational organizations have joined forces with city departments to instruct public, private and home-school youth together on a STEM-related project.

Monthly Newsletter

	Title	Description
	03/2026	City Council Sets Focus Areas for FY26-27 During Retreat \| Residents Invited to Share Input on FY27 City Budget \| City Teams Respond to Historic Winter Storm
	02/2026	Cheerwine Festival Returns to Downtown Salisbury \| Salisbury Launches New On-Demand Transit Service \| City Budget Process Begins
	01/2026	Human Relations Commission to Host 2026 MLK Celebration \| Wine About Winter Returns for 13th Year \| Salisbury City Council to Hold Annual Planning Retreat
	12/2025	City to Honor Alexander with Holiday Tree \| Microtransit Pilot to Expand mobility and Connectivity \| Keep Fog Out of Your Drains This Holiday Season
	11/2025	Major Projects Shaping Salisbury's Future \| Legacy Mural Feedback Needed \| Employee Spotlight: Vareno Scarborough
	10/2025	Rowan County Creek Week Returns \| Loose Leaf Collection Coming Soon \| Salisbury Police Safety Tips
	09/2025	Craft Beer Bubbles Over at BTG \| BlockWork: We’re Looking for Volunteers \| A New Addition to the Salisbury Sculpture Show
	08/2025	Beautify Your Block: City offers Grant Support \| Explore the Outdoors: Salisbury Parks \| Applications Now Open for the City of Salisbury Youth Council
	06/2025	Lighting the Way and Giving Back \| Legacy Mural \| City Budget Review
	05/2025	Rock Out at Cheerwine Festival \| Cheers for Shirt Design Winner \| Festival Shuttle Service \| Festival Information
	05/2025	Rock Out at Cheerwine Festival \| Cheers for Shirt Design Winner \| Festival Shuttle Service \| Festival Information
	05/2025	Rock Out at Cheerwine Festival \| Cheers for Shirt Design Winner \| Festival Shuttle Service \| Festival Information
	10/2024	Halloween Safety Tips \| Sculpture Show Call For Neighborhoods \| Recycling Do's and Don'ts \| Leaf Collection Guidelines and Map \| Fall Spruce Up Week
	10/2024	Halloween Safety Tips \| Sculpture Show Call For Neighborhoods \| Recycling Do's and Don'ts \| Leaf Collection Guidelines and Map \| Fall Spruce Up Week
	10/2024	Halloween Safety Tips \| Sculpture Show Call For Neighborhoods \| Recycling Do's and Don'ts \| Leaf Collection Guidelines and Map \| Fall Spruce Up Week
	10/2024	Halloween Safety Tips \| Sculpture Show Call For Neighborhoods \| Recycling Do's and Don'ts \| Leaf Collection Guidelines and Map \| Fall Spruce Up Week
	05/2024	Cheerwine Festival: Band Lineup, T-Shirt Contest Winner, Free Shuttles, Safety Guidelines and Ways to Stay Connected.
	05/2024	Cheerwine Festival: Band Lineup, T-Shirt Contest Winner, Free Shuttles, Safety Guidelines and Ways to Stay Connected.
	05/2024	Cheerwine Festival: Band Lineup, T-Shirt Contest Winner, Free Shuttles, Safety Guidelines and Ways to Stay Connected.
	05/2024	Cheerwine Festival: Band Lineup, T-Shirt Contest Winner, Free Shuttles, Safety Guidelines and Ways to Stay Connected.
	05/2024	Cheerwine Festival: Band Lineup, T-Shirt Contest Winner, Free Shuttles, Safety Guidelines and Ways to Stay Connected.
	05/2024	Cheerwine Festival: Band Lineup, T-Shirt Contest Winner, Free Shuttles, Safety Guidelines and Ways to Stay Connected.
	05/2024	Cheerwine Festival: Band Lineup, T-Shirt Contest Winner, Free Shuttles, Safety Guidelines and Ways to Stay Connected.
	01/2024	Holiday Decor Contest Winners \| MLK Celebration Weekend \| Tour Wines and Downtown \| Beautify Your Neighborhood!
	11/2023	Holiday Events \| Toss The Grease \| Housing Survey \| Bike Giveaway \| Sculpture Show
	01/2023	Downtown Decor Displays Holiday Spirit \| MLK Celebration \| Humanitarian Nominations \| Wine About Winter Tickets On Sale \| Reader Survey
	01/2023	Downtown Decor Displays Holiday Spirit \| MLK Celebration \| Humanitarian Nominations \| Wine About Winter Tickets On Sale \| Reader Survey
	01/2023	Downtown Decor Displays Holiday Spirit \| MLK Celebration \| Humanitarian Nominations \| Wine About Winter Tickets On Sale \| Reader Survey
	01/2023	Downtown Decor Displays Holiday Spirit \| MLK Celebration \| Humanitarian Nominations \| Wine About Winter Tickets On Sale \| Reader Survey
	01/2023	Downtown Decor Displays Holiday Spirit \| MLK Celebration \| Humanitarian Nominations \| Wine About Winter Tickets On Sale \| Reader Survey
	02/2022	Interim City Manager \| Tips to Prevent Frozen Pipes \| Apply For A Board \| City Begins Budget Process \| Employee Spotlight
	02/2022	Interim City Manager \| Tips to Prevent Frozen Pipes \| Apply For A Board \| City Begins Budget Process \| Employee Spotlight
	02/2022	Interim City Manager \| Tips to Prevent Frozen Pipes \| Apply For A Board \| City Begins Budget Process \| Employee Spotlight
	02/2022	Interim City Manager \| Tips to Prevent Frozen Pipes \| Apply For A Board \| City Begins Budget Process \| Employee Spotlight
	02/2022	Interim City Manager \| Tips to Prevent Frozen Pipes \| Apply For A Board \| City Begins Budget Process \| Employee Spotlight
	02/2022	Interim City Manager \| Tips to Prevent Frozen Pipes \| Apply For A Board \| City Begins Budget Process \| Employee Spotlight
	02/2021	New Fire Station & Memorial Event \| Protect Your Pipes \| Join A Board Or Commission \| Save The Date For Cheerwine \| Employee Spotlight
	02/2021	New Fire Station & Memorial Event \| Protect Your Pipes \| Join A Board Or Commission \| Save The Date For Cheerwine \| Employee Spotlight
	02/2021	New Fire Station & Memorial Event \| Protect Your Pipes \| Join A Board Or Commission \| Save The Date For Cheerwine \| Employee Spotlight
	02/2021	New Fire Station & Memorial Event \| Protect Your Pipes \| Join A Board Or Commission \| Save The Date For Cheerwine \| Employee Spotlight
	02/2021	New Fire Station & Memorial Event \| Protect Your Pipes \| Join A Board Or Commission \| Save The Date For Cheerwine \| Employee Spotlight
	02/2021	New Fire Station & Memorial Event \| Protect Your Pipes \| Join A Board Or Commission \| Save The Date For Cheerwine \| Employee Spotlight
	02/2020	Weathering The Storm \| Nixle Is Now RoCo Alerts \| EyeOnWater Is Smart On Money \| Cheerwine Festival Returns May 16 \| Employee Spotlight \| Census 2020
	10/2019	Fire Prevention Week \| City Park Lake \| Forward 2040 \| Fall Spruce Up \| Be Ready To Vote \| Employee Spotlight \| Leaf Collection Map
	10/2019	Fire Prevention Week \| City Park Lake \| Forward 2040 \| Fall Spruce Up \| Be Ready To Vote \| Employee Spotlight \| Leaf Collection Map
	10/2019	Fire Prevention Week \| City Park Lake \| Forward 2040 \| Fall Spruce Up \| Be Ready To Vote \| Employee Spotlight \| Leaf Collection Map
	10/2019	Fire Prevention Week \| City Park Lake \| Forward 2040 \| Fall Spruce Up \| Be Ready To Vote \| Employee Spotlight \| Leaf Collection Map
	10/2019	Fire Prevention Week \| City Park Lake \| Forward 2040 \| Fall Spruce Up \| Be Ready To Vote \| Employee Spotlight \| Leaf Collection Map
	08/2019	Salisbury Youth Employees \| New SPD Initiatives \| Youth Baseball Camp \| Brewbury Fest Returns \| Recycling
	08/2019	Salisbury Youth Employees \| New SPD Initiatives \| Youth Baseball Camp \| Brewbury Fest Returns \| Recycling
	08/2019	Salisbury Youth Employees \| New SPD Initiatives \| Youth Baseball Camp \| Brewbury Fest Returns \| Recycling
	08/2019	Salisbury Youth Employees \| New SPD Initiatives \| Youth Baseball Camp \| Brewbury Fest Returns \| Recycling
	08/2019	Salisbury Youth Employees \| New SPD Initiatives \| Youth Baseball Camp \| Brewbury Fest Returns \| Recycling
	08/2019	Salisbury Youth Employees \| New SPD Initiatives \| Youth Baseball Camp \| Brewbury Fest Returns \| Recycling
	08/2019	Salisbury Youth Employees \| New SPD Initiatives \| Youth Baseball Camp \| Brewbury Fest Returns \| Recycling
	08/2019	Salisbury Youth Employees \| New SPD Initiatives \| Youth Baseball Camp \| Brewbury Fest Returns \| Recycling
	08/2019	Salisbury Youth Employees \| New SPD Initiatives \| Youth Baseball Camp \| Brewbury Fest Returns \| Recycling
	08/2019	Salisbury Youth Employees \| New SPD Initiatives \| Youth Baseball Camp \| Brewbury Fest Returns \| Recycling
	04/2019	Festival Music Lineup \| Locals Receive EDK Awards \| Business with the City \| SPD Foot Pursuit 5K \| City Nature Challenge
	04/2019	Festival Music Lineup \| Locals Receive EDK Awards \| Business with the City \| SPD Foot Pursuit 5K \| City Nature Challenge
	04/2019	Festival Music Lineup \| Locals Receive EDK Awards \| Business with the City \| SPD Foot Pursuit 5K \| City Nature Challenge
	04/2019	Festival Music Lineup \| Locals Receive EDK Awards \| Business with the City \| SPD Foot Pursuit 5K \| City Nature Challenge
	04/2019	Festival Music Lineup \| Locals Receive EDK Awards \| Business with the City \| SPD Foot Pursuit 5K \| City Nature Challenge
	04/2019	Festival Music Lineup \| Locals Receive EDK Awards \| Business with the City \| SPD Foot Pursuit 5K \| City Nature Challenge
	04/2019	Festival Music Lineup \| Locals Receive EDK Awards \| Business with the City \| SPD Foot Pursuit 5K \| City Nature Challenge
	04/2019	Festival Music Lineup \| Locals Receive EDK Awards \| Business with the City \| SPD Foot Pursuit 5K \| City Nature Challenge
	04/2019	Festival Music Lineup \| Locals Receive EDK Awards \| Business with the City \| SPD Foot Pursuit 5K \| City Nature Challenge
	02/2019	Cheerwine Festival Vendor Applications Open \| Get Involved, Apply Now \| Fair Housing Seeks Volunteers \| Council Retreat Open to Public \| Snow Safety \| Employee Spotlight \| Main St. Conference in Salisbury
	02/2019	Cheerwine Festival Vendor Applications Open \| Get Involved, Apply Now \| Fair Housing Seeks Volunteers \| Council Retreat Open to Public \| Snow Safety \| Employee Spotlight \| Main St. Conference in Salisbury
	02/2019	Cheerwine Festival Vendor Applications Open \| Get Involved, Apply Now \| Fair Housing Seeks Volunteers \| Council Retreat Open to Public \| Snow Safety \| Employee Spotlight \| Main St. Conference in Salisbury
	02/2019	Cheerwine Festival Vendor Applications Open \| Get Involved, Apply Now \| Fair Housing Seeks Volunteers \| Council Retreat Open to Public \| Snow Safety \| Employee Spotlight \| Main St. Conference in Salisbury
	02/2019	Cheerwine Festival Vendor Applications Open \| Get Involved, Apply Now \| Fair Housing Seeks Volunteers \| Council Retreat Open to Public \| Snow Safety \| Employee Spotlight \| Main St. Conference in Salisbury
	02/2019	Cheerwine Festival Vendor Applications Open \| Get Involved, Apply Now \| Fair Housing Seeks Volunteers \| Council Retreat Open to Public \| Snow Safety \| Employee Spotlight \| Main St. Conference in Salisbury
	02/2019	Cheerwine Festival Vendor Applications Open \| Get Involved, Apply Now \| Fair Housing Seeks Volunteers \| Council Retreat Open to Public \| Snow Safety \| Employee Spotlight \| Main St. Conference in Salisbury
	02/2019	Cheerwine Festival Vendor Applications Open \| Get Involved, Apply Now \| Fair Housing Seeks Volunteers \| Council Retreat Open to Public \| Snow Safety \| Employee Spotlight \| Main St. Conference in Salisbury
	02/2019	Cheerwine Festival Vendor Applications Open \| Get Involved, Apply Now \| Fair Housing Seeks Volunteers \| Council Retreat Open to Public \| Snow Safety \| Employee Spotlight \| Main St. Conference in Salisbury
	02/2019	Cheerwine Festival Vendor Applications Open \| Get Involved, Apply Now \| Fair Housing Seeks Volunteers \| Council Retreat Open to Public \| Snow Safety \| Employee Spotlight \| Main St. Conference in Salisbury
	02/2019	Cheerwine Festival Vendor Applications Open \| Get Involved, Apply Now \| Fair Housing Seeks Volunteers \| Council Retreat Open to Public \| Snow Safety \| Employee Spotlight \| Main St. Conference in Salisbury
	02/2019	Cheerwine Festival Vendor Applications Open \| Get Involved, Apply Now \| Fair Housing Seeks Volunteers \| Council Retreat Open to Public \| Snow Safety \| Employee Spotlight \| Main St. Conference in Salisbury
	02/2019	Cheerwine Festival Vendor Applications Open \| Get Involved, Apply Now \| Fair Housing Seeks Volunteers \| Council Retreat Open to Public \| Snow Safety \| Employee Spotlight \| Main St. Conference in Salisbury
	02/2019	Cheerwine Festival Vendor Applications Open \| Get Involved, Apply Now \| Fair Housing Seeks Volunteers \| Council Retreat Open to Public \| Snow Safety \| Employee Spotlight \| Main St. Conference in Salisbury
	02/2019	Cheerwine Festival Vendor Applications Open \| Get Involved, Apply Now \| Fair Housing Seeks Volunteers \| Council Retreat Open to Public \| Snow Safety \| Employee Spotlight \| Main St. Conference in Salisbury
	02/2019	Cheerwine Festival Vendor Applications Open \| Get Involved, Apply Now \| Fair Housing Seeks Volunteers \| Council Retreat Open to Public \| Snow Safety \| Employee Spotlight \| Main St. Conference in Salisbury
	02/2019	Cheerwine Festival Vendor Applications Open \| Get Involved, Apply Now \| Fair Housing Seeks Volunteers \| Council Retreat Open to Public \| Snow Safety \| Employee Spotlight \| Main St. Conference in Salisbury
	02/2019	Cheerwine Festival Vendor Applications Open \| Get Involved, Apply Now \| Fair Housing Seeks Volunteers \| Council Retreat Open to Public \| Snow Safety \| Employee Spotlight \| Main St. Conference in Salisbury
	02/2019	Cheerwine Festival Vendor Applications Open \| Get Involved, Apply Now \| Fair Housing Seeks Volunteers \| Council Retreat Open to Public \| Snow Safety \| Employee Spotlight \| Main St. Conference in Salisbury

Salisbury-Rowan Utilities / Thursday, July 13, 2017

/ Categories: News, Salisbury-Rowan Utilities News

Smarter Water Management is Coming to Salisbury-Rowan Utilities!

new smart meter inside meter box closeup

Vanguard contractor installing smart meter

completed installation showing meter antenna on meter box lid

Salisbury-Rowan Utilities has contracted with Vanguard Utility Service for the installation of an advanced metering infrastructure (AMI) system. Advanced metering technology enables the wireless transmission of water meter readings directly to the Salisbury Rowan Utilities from regional collectors located on existing water tanks and towers. This innovative system will collect multiple reads per day, allowing for better leak detection, increased billing accuracy, and improved customer service.

Advanced Metering also supports Salisbury-Rowan Utilities’ commitment to preserving and protecting the environment.

Carbon emissions will be greatly reduced by taking meter readers off the road.
Salisbury-Rowan Utilities’ ability to quickly detect and stop leaks will be greatly enhanced.
By providing up-to-date water usage data, customers can improve their efforts to conserve.

Details about your meter installation

Your meter will be replaced with a Badger water meter.

Upon completion of the Advanced Metering project, you will have the option to sign up for the BEACON EyeOnWater® account management platform. The BEACON EyeOnWater® account management platform will enable customers to view and understand their water usage through easy-to-understand consumption graphs, and provides a simple method to establish alerts to better manage water use.

When your installation will take place

Installations will begin in May 2017. The entire project should take approximately 6 months to complete. In most cases, the transition will be completely transparent and will not affect residents. The work will be performed during the normal working hours of Monday-Friday 8:00AM – 5:00PM.

Routes in progress:

FREQUENTLY ASKED QUESTIONS

(For Website, Billing Window, Billing Clerks and Customer Service)

1. Why is my water meter being replaced?

Over time, meters become less accurate and can provide inaccurate readings. By replacing meters, Salisbury-Rowan Utilities will be able to bill more accurately and efficiently for water usage. In addition, the new system will include an automatic meter reading technology that will save labor time, prevent any recording errors, minimize wear and tear on vehicles, minimize the need for the city to go on the private property of customers, and allow water line leaks to be identified earlier by analysis of collected data.

2. Does this mean my bill will be increasing?

Not necessarily. In cases where rates remain consistent, the new meters will simply record consumption more accurately. In some cases, your bill may increase, but only if the current meter is underreporting usage. Presently, the majority of customers are paying for the water they are actually using, while a few customers are only paying for a portion of actual usage. This condition is not fair to all customers. The Advanced Metering system will ensure fairness and equality for all customers from this point forward.

3. When will this work be performed?

The work will begin in May 2017. The entire project will take approximately 6 months to complete. In most cases the transition will be completely transparent and will not affect our customers. The work will be performed during normal working hours of 8:00AM – 5:00PM.

4. How will this affect my service?

Vanguard Utility Service installers will come to your residence and replace your water meter. The water meter will be checked to verify that water is presently not in use, and if no water is being used the meter will be replaced. There will be interruption of service for approximately 15 – 20 minutes during the change, but after that it will be the same great service (and even better) that you’ve come to expect.

5. How long will it take?

In most cases, it’s a simple procedure that will require a total of 30 - 60 minutes.

6. How do I know who is authorized to do the work?

Salisbury-Rowan Utilities has contracted with Vanguard Utility Service to conduct this service. They will be driving marked vehicles, wear light blue shirts, and yellow vests identified by Vanguard Utility Service and carrying appropriate Vanguard Utility Service identification.

7. Do they need to come inside my house?

No, (with a few minor exceptions) all Salisbury-Rowan Utilities water meters are located outside in water meter boxes.

8. Do I have to be present for the installation if the meter is outside my home?

No, if your outside meter is accessible, it will not be necessary for anyone to be home. The majority of the work will take place near the street in the water meter box. However, if your meter is not accessible, for example within a locked area, then please call Vanguard Utility Service at (704) 675-1005 to schedule an installation appointment.

9. I’m on vacation or not available that day. Whom do I call?

For outside meters which are accessible, it will not be necessary for anyone to be home as the work will take place near the street in the water meter box.

10. Why was I not able to turn on my water after the meter was installed?

In rare instances, the main cut-off valve to your home may be left off. This will occur when the Vanguard Utility Service installation team is not able to pressurize your home following the installation. The normal cause of this condition is when an inside spigot is opened during the installation and subsequently left open. The water is not turned back on to ensure a sink or bath tub does not overflow with the customer is not home to turn the water off. In these cases, your water will be left off and a door hanger will be left on your door providing you a point of contact to call to have your water turned back on immediately.

11. Is there any special care or maintenance that I need to do to my new meter?

No, your new meter does not require any maintenance by the homeowner. As before, Salisbury-Rowan Utilities will take care of all maintenance. However, please know that this new meter has transmitting technology on it that allows your meter to be read remotely on a daily basis.

12. Will this new meter reading technology affect my health or privacy?

The new meters will not negatively affect health or privacy. In fact, overall health will be improved and privacy enhanced by replacing vehicles and manual visits to your home with environmentally clean radio communication. The wireless portions of the system will be operated according to Federal Communications Commission rules, and will not interfere with other radio frequencies in the area. The transmitters use one-quarter of the power of a cellphone transmission. In fact, exposure to radio waves from smart meters is absolutely tiny compared to cellphones transmissions. The amount of exposure to radio waves decreases with the square of the distance from the radio source and the total transmission time is only 15 seconds per day.

13. I still have questions, where can I get additional information?

The Salisbury-Rowan Utilities is working with Vanguard Utility Service to answer everyone’s questions as thoroughly as possible. We have taken the following steps to answer your questions:

Frequently asked Questions and Answers will be posted on the website for the Salisbury-Rowan Utilities and can be found on this webpage.

For questions or concerns about your new meter installation, customers may contact Vanguard Utility Service at (704) 675-1005.

For questions about billing, customers may contact Salisbury-Rowan Utilities Customer Service at (704) 638-5300.

97406

Newsroom

SPD Temporarily suspends Ride-A-Long program

Salisbury announces operating schedule for Presidents Day

Salisbury in Negotiations for Fibrant lease agreement

Girls Who Code Spring Session Coming Up

Catawba, Livingstone Colleges partner with Fibrant, Parks and Recreation to provide guest instruction during spring Girls Who Code Club

City Offices to open on a two-hour delay, Friday, January 19

Update: City offices will open at noon, Thursday, January 18

Update: City offices are closed today, January 17

City of Salisbury provides Dr. Martin Luther King, Jr. holiday operating schedule

Salisbury Fire Department Announces Promotion

Police Department to Offer Spring Internship Opportunities

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