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As temperatures continue to dip, now is the time to start thinking about the possibility of pipes freezing in your home. Frozen water pipes are a problem that can happen in homes with both plastic and copper pipes. Learn how to prevent water pipes from freezing and avoid significant property damage:
If you need the water shut off in an emergency, please contact Customer Service at (704) 638-5300 (Monday – Friday 9 a.m. to 5 p.m.). For water and/or sewer emergencies after hours, call (704) 638-5339.