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Salisbury Customer Service Center moving to non face-to-face interactions

Due to the precautionary social distancing measures implemented at the recommendation of federal, state and Rowan County officials, the Salisbury Customer Service Center will limit face-to-face transactions. Customers should use the following FREE alternatives to pay bills:

  • Pay by phone at (704) 638-5300, 24 hours per day, 7 days per week. Check, debit, credit cards are accepted. Press Option 1 to make a payment. Routing number and bank account information needed for check payments.
  • Talk to a CSR by phone (704) 638-5300 Monday - Friday, from 9 a.m. to 5 p.m.
  • Payment options available online at www.salisburync.gov/pay
    • One-Time Payments – No registration required – Must have 14-digit account number including the dash.
    • Pay-By-Text – Register and receive monthly statement via text and pay instantly   
    • Auto Pay- Register online with debit, credit cards or checking information
    • Paperless billing – Register online to receive monthly statement via email
  • Sign up for EFT (Direct Debit) – Requires authorization form and voided check submitted to Customer Service. Payment will be drafted on the 10th of every month (or next Business Day if the 10th is a weekend or Holiday)
  • Utilize Bill Pay through your bank (check with your bank for details)
  • Pay by mail. Send your check or money order with the bottom portion of your bill to: City of Salisbury, P.O. Box 740600, Atlanta, GA  30374
  • Pay via the drive-thru located at Customer Service Center (follow signs) from 10 a.m. to 2 p.m.
  • 6 Drop box locations Place check or money order in an enclosed envelope with the bottom portion of your bill.
    • Customer Service Center, 1415 S MLK Jr. Ave Salisbury
    • Salisbury Fire Station #3, 1600 W. Innes St., Salisbury 
    • China Grove Town Hall, 308 E. Centerview St., China Grove 
    • Rockwell Town Office, 202 E. Main St., Rockwell
    • Granite Quarry Town Office, 143 N. Salisbury Ave., Granite Quarry
    • Spencer City Office, 600 S. Salisbury Ave., Spencer
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Para leer los boletines traducidos al español, visite: www.salisburync.gov/NoticiasEspañol

Monthly Newsletter

 TitleDescription
09/2020Dixonville Memorial Phase 2 | Leaf Map | Census 2020 | ADA/Parantransit Service | Go Transit Month | Safe Exchange Zone
08/2020Shop Local | Lock Your Car | Utility Bills | Enjoy Art Outdoors | Census Extended
07/2020Citizen's Academy | Mobile Recreation | Keep Our Parks Beautiful | Recycling Can Swap | Employee Spotlight
06/2020 Virtual Festival Is Big Hit | Hurricane Season | Spring Spruce Up | City Prepares Next Year's Budget | Flush Smart | 2020 Census
05/2020Virtual Cheerwine Festival | From The City Manager | Play At Home | BlockWork | From The Mayor | Alternative Bill Pay
04/2020City Response to COVID-19 | Helpful Resource | CAC/Tree Board Awards | Spring Spruce Up \ SPD Engages With Community
03/2020Be Part of the Cheer | EDK Awards | 2020 Census | Hurley Park Spring Celebration | Forward 2040 | Fire Station #6
02/2020Weathering The Storm | Nixle Is Now RoCo Alerts | EyeOnWater Is Smart On Money | Cheerwine Festival Returns May 16 | Employee Spotlight | Census 2020
01/2020EDK Nominations | Runner-Friendly Community | Start/Change Water Services | Cheerwine Applications | Employee Spotlight | Winterize Your Pipes | Winter Spruce Up
12/2019Newsome Road | MLK Day | New Year's Eve | Sip of Local Wine | Citizens Academy | United Way Fundraiser
11/2019Bike Giveaway | Plan For Downtown's Future | Don't Get Clogged | Lost Families | Sculpture Show
10/2019Fire Prevention Week | City Park Lake | Forward 2040 | Fall Spruce Up | Be Ready To Vote | Employee Spotlight | Leaf Collection Map
09/2019Butterfly Release | Scoop the Poop | Dog Swim Party | Transit Month | Blockwork | Neighborhood Officer Map
08/2019Salisbury Youth Employees | New SPD Initiatives | Youth Baseball Camp | Brewbury Fest Returns | Recycling
07/2019Keep Salisbury Beautiful | Save The Date for Cheerwine Fest 2020 | Back To School | National Night Out | Beat the Summer Heat
06/2019Sculpture Show Returns | Summer Camps | Hurricane Season Tips | Weather Alerts | Pool Hours | #PositiveGossip | Employee Spotlight | Summer Spruce Up | Celebrate Garbage Man Day
05/2019Look Behind the Scenes | Cheerwine Festival | BlockWork Accepting Applications | #FeelingCuteChallenge | Watch Your Water Usage with EyeOnWater
04/2019Festival Music Lineup | Locals Receive EDK Awards | Business with the City | SPD Foot Pursuit 5K | City Nature Challenge
03/2019Celebrate Spring At Hurley Park | Runner-Friendly Community | Cheerwine Festival Volunteers | Employee Spotlight | SPD Ride-A-Long Program | Contact Directory
02/2019Cheerwine Festival Vendor Applications Open | Get Involved, Apply Now | Fair Housing Seeks Volunteers | Council Retreat Open to Public | Snow Safety | Employee Spotlight | Main St. Conference in Salisbury
01/2019EDK Nominations | Holiday Storefront Awards | Celebrating MLK Weekend | Employee Spotlight | Winter Spruce Up Week | Transit Survey | New Tools Keeps An Eye On Water
12/2018West End Takes Pride In New Wall | Are You A Landlord? | Citizen's Academy Grads | Celebrating MLK Day | Chit, Chat & Chew | Winter is Coming | A Word From the Mayor
11/2018Holiday Events for Salisbury | Leaf Season is Here | Receive Text Alerts from the City | Know Your FOG | Tips for Holiday Safe Shopping | #Positive Gossip | Team Effort "Draws Up" Fire Prevention Billboard
10/2018City Rallies Against Florence | Families Invited to the Fun Fest | La Fiesta Returns to Downtown | Fibrant Transition to Hotwire | Empire Hotel Redevelopment | October 7-13 is Fire Prevention Week
09/2018Summer Internship Inspires Local Students | Mayor Hosts Free Youth Baseball/Softball Camp | SPD & DOJ OJP Share Assessment Findings | Getting Ready Fur Fun | A Paw-some Pool Party
08/2018First Brewbury Fest | Recycle Often, Recycle Right | Chit, Chat & Chew Town Halls | Community Resource Fair | #PositiveGossip | Reader Survey
07/2018National Night Out | Groundbreaking for Dixonville | Summer Spruce Up | Cheerwine Festival Save the Date 2019 | Reminder to Protect Your Car | Council Approves City Budget
06/2018BlockWork | Parks & Rec Summer Camps | Senior Center Programs | Salisbury Citizen's Academy | Summer Spruce Up | Prepare for Hurricane Season
05/2018Cheerwine Fest Announces Band List | Did You Know? | Sculpture Show Unveiled | Salisbury Transit Teams with Google | Police Chief's Citizen Advisory Board
04/2018Hackathon for Kids | Police Hold Foot Pursuit 5K | Cheerwine Festival Returns | Fibrant Referendum | Easy Online Bill Pay | Free Class for Homebuyers | Meet Your City Council
03/2018Teen Center Now Open | Locals Receive EDK Awards | Cemetery Clean Up | SPD Annual Report | Keep Salisbury Beautiful | Event Calendar
02/2018Rookies Reach Firefighter Dream | Project Safe Neighborhoods | Get City Alerts by text | Get on the Bus | #Positive Gossip | Parks & Rec Has New Programs | Watch Out for Frozen Pipes
01/2018City Budget Process | Transit Begins Adopt-a-Shelter Program | Prepare Your Home for Winter | Get Fit in 2018 for Parks and Rec | Stop Where?
12/2017Winter Holiday Safety Tips | MLK Celebration | SFD 200 Year Anniversary | Trades-Based Training | Waste Collection Services | Crime Tracker
11/2017Downtown for the Holidays | New Waste Collection Routes | City Launches New Website | Tips for Safe Shopping | DSI and City host Open House for Empire Hotel
10/2017Salisbury Historic Landmarks | Residents Begin Community Action Planning | Salisbury311 Reporting Tool | Fire Prevention Week | Fall Spruce Up Week
09/2017BLOCKWORK | Salisbury's Kids are G.R.E.A.T. | La Fiesta de Rowan | Summer Sip Beer Festival | #PositiveGossip
08/2017SPD Provides Expanded Foot Patrols | Summer Youth Employment | School Tools Donations | Summer Sip Tasting Tour | #PositiveGossip
07/2017City Approves FY18 Budget | New Columbaria | City versus County Responsibilities | New Recycling Company | Receive City Text Alerts
06/2017SRU is Getting Smarter | The City Flag Flies High | Youth Protection & Curfew | Spotlight on Summer Camps | Movies in the Park | A Word from the Mayor
05/2017Intentional Citizen Contact | Fire Department Open House | Residents help shape future | Fur Fun 5K Walk/Run | Let's Get Connected Day
04/2017Shop Local, Eat Fresh | Salisbury is a Tree City, USA | Fair Housing | Spring Spruce Up
03/2017Bell Tower Repairs | Celebrating Hurley Park | City Battles Snowstorm | Another way to Bill Pay | Calling all yogis and dancers
02/2017Salisbury Fire Department marks 200th Anniversary | Get fit with Parks and Rec | Medication Drop Boxes | Are you ready for winter? | #PositiveGossip
01/2017Holiday Storefront Winners | Salisbury Youth Council | City Calendar | City Phone Directory | Moonlight Basketball | #PositiveGossip
12/2016Salisbury Sculpture Show Winner, Free Wi-Fi in Cannon Park, City Calendar, Salisbury Fire Dept Deploys to Eastern NC, K-9 Officer Retirement, Greetings from the Mayor
11/2016Salisbury Transit wins Award | Know your F.O.G. | Nixle Sign Up | City Calendar | Tips for Safe Shopping | Team Salisbury

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