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Employee Spotlight: Paula Craven, Senior Customer Service Representative

Customer Service 0 21236
This month’s employee spotlight is Paula Craven, a senior customer service representative. She celebrates her 10-year work anniversary with the City of Salisbury this month. In her role, Paula responds to residents’ requests over email and phone, interprets and translates for the Spanish-speaking community, and receives and processes municipal utility payments.
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City services that might be on your bill include water, sewer, trash, recycling and stormwater.

Pay by Mail:
City of Salisbury, P.O. Box 740600 Atlanta, GA 30374

Drive-Thru:
1415 S. MLK Jr. Ave. Salisbury, NC 28144

Pay Online Please ensure you are using Google Chrome as your web browser for the most user-friendly experience to pay/view your invoice online.
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Looking for more events? Check out these local community calendars:
Downtown Salisbury Calendar
Salisbury Post Calendar
Visit Rowan County Calendar

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RpCp Alerts logoWant to know about emergencies like severe weather, fires or street closings happening in your area? Sign up for text alerts with RoCo Alerts by going to salisburync.gov/RoCoAlerts.

Be The Difference

Growth and leadership development.
Advancement and training opportunities.
Excellent benefits.


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